Mapping is traditionally considered a tricky business but if the map is easy to understand it can save millions of peoples lives. See my friend Crile’s blog post about Cholera for more on this. I’m not going to help yous
This is for those of you starting to wonder why you get asked for intranet analtics and then nothing happens with the report you provide. The trick is to not provide reports, but ask more of those requesting reports from you.
This is a white paper I prepared some months ago for a client. It outlines in a few pages the key elements required for a successful intranet project. This document is for Cheif information officers (CIOs), Cheif Technology Officers (CTOs),
Jakob Neilsen of the Nielsen Norman group has posted an article about how many hours User Experience (UX) people , and others within an organisation should spend each year watching real users doing tasks with your products. He makes the
At a recent Intranet Lunch community of practice meeting we discussed intranet / digital workplace inductions. One issue that came up was how do we know who is new to the organisation ? Easy if you’re one physical location and a